If you are in crisis:

    • Reach Out (24/7) 1-866-933-2023 for those with mental health/addiction needs in Elgin, Oxford, Middlesex and London
    • Vanier Children’s Services Crisis & Intake Team (CIT) (24/7), 519-433-0334, children 18 and under and their families

Email Communication with FSTV is for non crisis situations.  If you are in crisis please contact one of the crisis services above.


General Inquiries
Clinical Internship
Community Counselling
Community Integration

Phone: 519-433-0183
Fax: 519-433-4273

Email Us

FSEAP Thames Valley
Employee Assistance

Phone: 519-433-0700 ext. 602
Toll-Free: 1-877-433-0701
TTY: 1-888-234-0414
Fax: 519-433-4273

Email Us

Credit Counselling
Thames Valley

Phone: 519-433-0159 ext. 601
Fax: 519-433-4273

Email Us


TTY: If you have a hearing impairment, contact us via the Bell Relay Service by calling 711, or call 1-800-855-0511 and ask the operator to call 519-433-0183. You can also view Family Service Thames Valley’s Accessibility Policy.



125 Woodward Avenue, London Ontario, N6H 2H1
Monday – Thursday: 9:00 AM to 8:00 PM
Friday: 9:00 AM to 4:00 PM

The office is fully wheelchair accessible.

You can reach FSTV by public transportation. Please use the London Transit Routes & Scheduling tool for assistance in navigating to our office from you location.

 

Email/Contact Us form communication with FSTV is for non crisis situations. 

If you are in crisis please contact one of the crisis services at the top of this page.


For concerns and complaints, please contact the Executive Director at feedback@familyservicethamesvalley.com