Contact Family Service Thames Valley
Call us at 519-433-0183
*For general inquiries, Clinical Internship Program, Community Counselling Program or Community Integration Program
TTY: If you have a hearing impairment you can contact us via the Bell Relay Service, by calling 711 for TTY, or 1-800-855-0511 by phone and asking the operator to call 519-433-0183.
For concerns and complaints, please contact the Manager of Counselling Services at firstname.lastname@example.org
For Family Service Thames Valley’s Accessibility policy please click here
If you’re in crisis, please note that email communication should not be used as a way of contacting Family Service Thames Valley/FSEAP. Please refer to the resources listed below.
Visit us at:
125 Woodward Avenue, London Ontario, N6H 2H1
Monday-Thursday: 9:00 AM to 8:00 PM
Friday : 9:00 AM to 4:00 PM
You can reach FSTV by public transportation using the #9 Whitehills, #17 Oxford West, #19 Oakridge, and #20 Cherryhill bus routes. The #9 and #20 bus routes have stops on Woodward Ave near the agency, which is located 1 ½ blocks south of Oxford Street and about 5 blocks west of Wharncliffe Rd.
The office is fully wheelchair accessible.
If you’re in crisis:
Reach Out (24/7) 1-866-933-2023 for people with mental health and addiction needs living in Elgin, Oxford, Middlesex and London
Crisis & Intake Team (CIT) (24/7), 519-433-0334, children 0-18 & their parents and guardians.
CMHA Crisis Centre (24/7) 519-434-9191, 648 Huron Street