Contact Family Service Thames Valley

Call us at 519-433-0183
Fax: 519-433-4273
Email Us

*For general inquiries, Clinical Internship Program, Community Counselling Program or Community Integration Program

Contact FSEAP Thames Valley

Call us at 519-433-0700
Toll-Free: 1-877-433-0701
For TTY: 1-888-234-0414
Fax: 519-433-4273
Email Us

Contact Credit Counselling
Thames Valley

Call us at 519-433-0159 ext. 8497
Fax: 519-433-4273
Email Us

TTY: If you have a hearing impairment you can contact us via the Bell Relay Service, by calling 711 for TTY, or 1-800-855-0511 by phone and asking the operator to call 519-433-0183.

For concerns and complaints, please contact the Director of Client Services at feedback@familyservicethamesvalley.com 

For Family Service Thames Valley’s Accessibility policy please click here

If you’re in crisis, please note that email communication should not be used as a way of contacting Family Service Thames Valley/FSEAP. Please refer to the resources listed below.

Contact Us

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Visit us at:

125 Woodward Avenue, London Ontario, N6H 2H1

Monday-Thursday:   9:00 AM to 8:00 PM

Friday :   9:00 AM to 4:00 PM

 

 

You can reach FSTV by public transportation using the #8 Riverside, #9 Whitehills, #17 Oxford West, #19 Oakridge, and #20 Cherryhill bus routes. The #9 and #20 bus routes have stops on Woodward Ave near the agency, which is located 1 ½ blocks south of Oxford Street and about 5 blocks west of Wharncliffe Rd.

 

The office is fully wheelchair accessible.

 


If you’re in crisis:

Reach Out (24/7) 1-866-933-2023 for people with mental health and addiction needs living in Elgin, Oxford, Middlesex and London
Crisis & Intake Team (CIT) (24/7), 519-433-0334, children 0-18 & their parents and guardians.
CMHA Crisis Centre (24/7) 519-434-9191, 648 Huron Street