Contact Us
Family Service Thames Valley (FSTV)
For general enquiries, to provide feedback and to access our community
programs:
519-433-0183 or by
e-mail at fstv@familyservicethamesvalley.com
Employee Assistance Program (fseap)
For EAP / EFAP enquiries and feedback or to access Employee and
Family Assistance Program services:
Local: 519-433-0700
Toll Free: 1-877-433-0701
For TTY: 1-888-234-0414
E-mail us at fseap@fseapthamesvalley.com
Credit Counselling
For Credit Counselling enquiries, you can call us at 519-433-0159
or e-mail your request to: info@creditcounsellingthamesvalley.ca
If you have a hearing impairment, you
can contact us via the Bell Relay Service, by calling 711 for TTY
or 1-800-855-0511 by telephone and asking the operator to call 519-433-0183.
Our main office is located at 125 Woodward Avenue, London, Ontario
N6H 2H1.
To access a Map, click here.
Our Woodward Avenue office is located 1½ blocks south of
Oxford St. and approximately 5 blocks west of Wharncliffe.
You can reach our offices by public transportation using using
the #8 Riverside, #9 Whitehills, #17 Oxford West, #19 Oakridge,
#20 Cherryhill bus routes. The #9 and #20 bus routes have
stops on Woodward Avenue in close proximity to the agency.
This location is fully wheelchair accessible.
We also provide service
at locations in Middlesex, Elgin and Oxford counties. For directions
to other service locations, please call 1-519-433-0183 or send an e-mail to fstv@familyservicethamesvalley.com
If you are experiencing a mental health crisis, or are with someone
in crisis and you want immediate help please call
the Mental Health Crisis Service at 519-433-2023.
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